Last Updated: October 13, 2025
At Royakis, we are committed to delivering your order promptly and securely. This Shipping Policy outlines key information regarding processing times, shipping methods, fees, and delivery expectations.
1. Processing Time
All orders are processed within 1 to 3 business days, excluding weekends and public holidays. Once your order is shipped, you will receive a notification with tracking details.
2. Shipping Locations and Delivery Time
We currently offer worldwide shipping. Estimated delivery times are as follows:
- United Kingdom: 3 to 6 business days
- Europe: 6 to 10 business days
- United States and Canada: 7 to 12 business days
- Rest of the World: 10 to 15 business days
Delivery times may vary depending on destination, customs inspection, and local postal services.
3. Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and chosen shipping method. Duties, taxes, or other import charges are not included and may be charged separately by your local customs office.
4. Order Tracking
A tracking number will be provided via email once your order has been dispatched. Please allow up to 48 hours for the tracking information to become available.
5. Customs and Import Duties
Customers are responsible for any customs duties, taxes, or import fees applied in their country. Royakis is not liable for any delays or additional charges caused by customs procedures.
6. Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete. Royakis is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, contact our customer support team with your order number and relevant details. We will assist you in resolving the issue with the shipping carrier.
8. Contact Information
Royakis
18 Kennington Rd
London, United Kingdom
Phone: +44 7774 166574
Email: support@royakis.com